The Palex project management team is one of the strongest in the industry according to feedback from our clients and partners. They start the project and track and support it all the way. First we evaluate an order and develop a specific workflow approved by the client. We create a summary of the client's requirements that are organized in a checklist used throughout entire project at every step. Our managers are true experts in communication, possessing excellent listening skills and asking the right questions.

After project managers have checked the document and negotiated all the possible issues, the document then goes to the engineering department for analysis. Sometimes the need for page layout (DTP) is not obvious. Therefore our engineers examine a document in order to constitute the most effective framework. Our DTP professionals and engineers boast the knowledge of any existing software in addition to the most popular:Frame Maker, InDesign, and Illustrator. We can manage the process even if you do not have the source format document. Eighteen years of experience have proved that there are no tools that we have not mastered yet.

At this stage we set up a team of translators and editors which will be the most efficient in terms of anticipated results and budget. Our vendor pool is wide enough to provide any language for a reasonable price. Moreover, we have in-house SMEs and professional linguistic editors who work in thoroughly elaborated project workflows using state-of-the-art technology. When the translation is ready it is delivered to the QA department.

What distinguishes the Palex approach is that the QA stage is performed three times in the process. The first time during the technical analysis phase in order to detect and correct mistakes in the source text. The second time involves linguistic and formal checks after the translation phase. Our QA team is truly blessed with an indispensable technological assistant created by Palex software engineers – Verifika. With Verifika there's no subtle chance of a mistake slipping into the text, especially when the appropriate glossaries are involved. And the third is performed by the quality assurance team when the document is fully assembled.

In the process of localization, artwork is not uncommon. Our DTP experts and designers recreate any artwork using necessary skills and knowledge of both layout and marketing rules. Moreover, when dealing with software documentation, screens are essential. Therefore, after the translation and QA stages the document returns to the technical department for creating the screens and for the final visual check.